Privacy Policy

1. Who We Are

N1X PUBLICIDADE LTDA ("N1X", "we", "us") is a digital marketing and technology company registered in Brazil under CNPJ 65.644.975/0001-06. We operate this website and provide services related to paid traffic management, marketing automation, and custom system development.

This Privacy Policy explains how we collect, use, store, share, and protect your personal data when you visit our website, contact us, or use our services. We are committed to complying with the Brazilian General Data Protection Law (LGPD — Lei No. 13.709/2018) and, where applicable, the General Data Protection Regulation (GDPR).

2. Data We Collect

We collect the following categories of personal data:

2.1 Information you provide directly

• Full name and business name
• Email address and phone number (including WhatsApp)
• Business sector, goals, and marketing budget (provided during onboarding)
• Advertising platform account credentials or access tokens (for campaign management)
• Payment information (processed exclusively by our licensed payment partners — we do not store full card data)
• Messages and communications you send to us

2.2 Information collected automatically

• IP address and approximate geographic location
• Browser type, device type, and operating system
• Pages visited, time on site, and referral source
• Cookies and similar tracking technologies (see Section 8)

2.3 Information from advertising platforms

• Campaign performance metrics (impressions, clicks, conversions, ROAS)
• Audience insights provided by Google, Meta, or TikTok platforms under their respective terms

3. Legal Basis for Processing (LGPD / GDPR)

We process your personal data based on the following legal grounds:

• Contract performance: To provide the services you have contracted, including campaign management, reporting, and client support
• Legitimate interest: To improve our services, communicate updates, and conduct internal analytics
• Legal obligation: To comply with applicable laws, tax regulations, and regulatory requirements
• Consent: For marketing communications, newsletter subscriptions, and non-essential cookies — where consent is required, you may withdraw it at any time

4. How We Use Your Data

• To onboard you and set up your advertising campaigns
• To manage, optimize, and report on your campaigns
• To process payments and manage your subscription
• To communicate with you about your account, campaigns, and service updates
• To respond to support requests and inquiries
• To improve our services through aggregated, anonymized analytics
• To comply with applicable legal and regulatory obligations
• To send marketing communications (only where you have consented or where permitted by law)

5. Data Sharing

We do not sell your personal data. We share data only as necessary and only with:

• Advertising platforms (Google LLC, Meta Platforms Inc., ByteDance Ltd./TikTok) — to manage campaigns on your behalf, subject to their own privacy policies
• Payment processors — to handle billing and subscription management securely
• Analytics providers — for website performance measurement (data shared in aggregated or anonymized form)
• Legal authorities — when required by applicable law, court order, or government request

All third-party processors are contractually required to protect your data and use it only for the purposes described above.

6. International Data Transfers

Some of the third-party platforms and service providers we use are based outside Brazil and the European Union. When we transfer data internationally, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or reliance on jurisdictions with adequate data protection frameworks, in accordance with LGPD and GDPR requirements.

7. Data Retention

We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Specifically:

• Account data is retained for the duration of your subscription plus 2 years after termination
• Financial records are retained for at least 5 years to comply with Brazilian tax regulations
• Marketing communications data is retained until you opt out
• Website analytics data is retained in aggregated form for up to 2 years

Upon written request, we will delete or anonymize your personal data, subject to legal retention requirements.

8. Cookies and Tracking

Our website uses cookies and similar tracking technologies for the following purposes:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Used to understand how visitors interact with the site (e.g., Google Analytics)
• Advertising cookies: Used to measure the effectiveness of our own marketing campaigns

You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect the functionality of certain features on the website.

9. Data Security

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include encryption in transit (HTTPS/TLS), access controls, and regular security reviews.

Despite our best efforts, no internet transmission is completely secure. If you become aware of any security incident related to your account, please notify us immediately at privacy@n1xpublicidade.com.

10. Your Rights (LGPD / GDPR)

Under applicable data protection law, you have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request erasure of your data, subject to legal retention requirements
• Portability: Request your data in a structured, machine-readable format
• Objection: Object to processing based on legitimate interest
• Restriction: Request restriction of processing in certain circumstances
• Withdrawal of consent: Withdraw consent at any time where processing is based on consent
• Complaint: Lodge a complaint with the ANPD (Autoridade Nacional de Proteção de Dados) or your local data protection authority

To exercise any of these rights, contact us at privacy@n1xpublicidade.com. We will respond within 15 business days.

11. Children's Privacy

Our services are directed at adults and businesses. We do not knowingly collect personal data from individuals under 18 years of age. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make material changes, we will notify you by email and update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.

13. Contact and Data Protection

For any privacy-related questions, requests to exercise your rights, or to contact our Data Protection Officer, please reach out to: